RFP ID: MB-0027
We are Florida; USA based organization looking for expert vendor for Alarm Billing Services.
[A] Notice Type: Request for Proposal (RFP)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Process new applications for alarm users
(2) Process renewal applications
(3) Maintain records of alarm users operating in the Town
(4) Extract records that indicate locations of false alarms
(5) Justify which false alarms are billable, the rate at which each alarm is billable, and total amount of fee to be levied for each location
(6) Issue bills, at least monthly, to alarm users along with documentation of the delinquent addresses and billable amounts for each address
(7) Collect fees from alarm users as an agent of the Town and report to the Town the amount of fees collected including documentation of each transaction
(8) Identify and provide notice to alarm users that are delinquent by 30 days
(9) Report to the Town those alarms users that are delinquent by 30 days
(10) Respond to citizen complaints about lack of service to an alarm address
(11) Respond to miscellaneous citizen complaints concerning the false alarm billing collection and related services
(12) Provide monthly payments to the Town, less administrative fees, of monies collected
(13) Provide an annual audit to the Town that demonstrates the complete accounting of funds received, funds retained by the proposer, and funds paid to the Town
(14) Other related responsibilities to ensure proper administration of the program in its entirety
(15) The proposer shall be the point of contact for all contacts with alarm users.
(16) The proposer shall conduct at their cost a promotional campaign at the beginning of the contractual period to educate the public regarding the service. The promotional campaign may include radio and television public service announcements, billboards, print advertisements, television interviews, newsprint articles and other vehicles for promoting the usefulness of the Town of Davie False Alarm Ordinance. The campaign shall include assertion that Police responses to false alarm are a costly waste of taxpayer money and major public safety concern because false alarms divert police officers from real emergencies and delay the response time for more critical calls.
[D] Eligibility:
Onshore (USA Only)
[E] Work Performance:
Performance of the work will be offsite; Contractor needs to carry work on their office premises within USA.
http://www.7outsource.com/request-for-proposals/medical-billing-coding-rfp/822-usa-florida-false-alarm-billing-services-deadline-july-29-2010.html
http://www.7outsource.com/request-for-proposals/medical-billing-coding-rfp/822-usa-florida-false-alarm-billing-services-deadline-july-29-2010.html