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MB-2617 - USA (Arizona) - Medical, Flexible Spending Account and COBRA Administration Services - Deadline October 29,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-2617

Government Authority located in Arizona; USA based organization looking for expert vendor for medical, flexible spending account and COBRA administration services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide medical, flexible spending account and COBRA administration services.
- Medical Plan Administration including account management, secure internet access of access to claims administration portal for employees to view claim status, open enrollment support to prepare and provide benefit presentations in collaboration with the district and attend open enrollment meetings.
- Customer Service to answer inquiries on claims, eligibility, provider network, services, coverage, or other inquiries Monday through Friday from 8:00 AM to 6:00 PM.
- Pharmacy Benefit Manager include claims adjudication, member enrollment and eligibility maintenance, customer service including toll free telephone and internet access, online systems for district employees, patient and provider education, systematic prospective, concurrent and retroactive drug utilization review, network pharmacy management, formulary management and rebate sharing, data reporting, data requests and ad-hoc reporting and pricing should be provided on a transparent basis.
(2) All question must be submitted in written no later than October 15, 2018.
(3) Contract period will be one year.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Monday, 29 October, 2018

Question Answer Deadline : Monday, 15 October, 2018

Category : , Medical Billing and Coding, Call Center and Answering

Country : USA

State : Arizona

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