SW-21395 - USA (Massachusetts) - Utility Billing Software - Deadline February 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-21395

Government Authority Located in Massachusetts; USA based organization looking for utility billing software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide utility billing software with an integrated electronic payment module system for payments and cash receipting.
- Solution should accommodate all current utility billing processes and procedures and be flexible enough to accommodate reengineered processes,
- to bill residential and commercial customers mainly for water usage a new and dynamic software solution that will provide a working interface with the current accounting, water meter reading and GIS software systems,
- Application should be a full-service customer web portal for our customers to have the ability to pay their utility bills, setup automatic payments, view billing history, consumption history and update their contact information,
- Ability to create a username and password account where they can save multiple checking and credit card information to their accounts and use that information to setup automatic payments to pay their bills through their bank provider,
- Accounting software - Sage 300c Prem. Essentials,
- Automatic Meter Reading system - Neptune Technology Group,
- Global Information System (GIS) software - PeopleGIS,
- Third Party Printing Company for quarterly billing and mailing - Globe Direct of the Boston Globe
(2) All questions must be submitted no later than February 7, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 13 February, 2019

Question Answer Deadline : Thursday, 7 February, 2019

Category : Software, System and Application, GIS Services

Country : USA

State : Massachusetts

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