BILLING-0665 - USA (San Diego, California) - Merchant Services Consulting Services - Deadline March 8,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0665

Government Authority located in San Diego ,California; USA based organization looking for expert vendors for merchant services consulting services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide merchant services consulting services for process of modernizing the fare collection system to design and implement the new account based fare system One of the key requirements with this next generation system is to have fundamentally built in to all areas of the payment environment. This requirement extends through to a new merchant services provider which will be identified as part of the modernization process. The new application will also leverage a cloud hosting environment.
- merchant services provider to effectively and securely collect and process electronic
payment transactions in accordance with industry standards to meet the service needs of through a competitively priced proposal-
- Functional stakeholders to Revenue, Accounting, Audit, IT, Security, Customer Service
- Distribution Channels modes through Mobile applications, validators for transit, commuter rail and buses, websites, TVM, Call Centres and IVR, Walk in Centres, third party retail outlets, etc.
- Electronic payment methods include Credit and debit card payments (Magnetic stripe /back-up,EMV and Pin), prepaid cards, PayPal, government benefit cards, checks, NFC payments, open payments etc.
- Security, encryption and tokenization services and possible inclusion of related account
updater services, token vaulting services, velocity checks etc.
- Authorization, settlement, funding and deposit services
- Supporting services for ecommerce transactions
- Dispute management support
- Online reporting access and data files for reconciliations and management reporting data Retention
- Risk mitigation, exception processing controls and support and fraud support services
- Merchant boarding and conversion activities
- Ability to support device and vendor file formats of various payment messages
- Certifications, testing capabilities and support payment messages types including refunds and reversals, and reporting
- Customer service and technical support
- Pricing and billing capability
- IT disaster recovery and processing requirements to the government authority located in San Diego, CA.
(2) All question must be submitted no later than February 22, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 8 March, 2019

Question Answer Deadline : Friday, 22 February, 2019

Category : Billing Services, Banking Services, Software, System and Application

Country : USA

State : California

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