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MB-2974 - USA (Missouri) - Enrollment and Eligibility Services, FSA/Section 125 Administration, COBRA Administration and Dependent Audit Services - Deadline April 24,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-2974

Government Authority located in Missouri; USA based organization looking for expert vendor for enrollment and eligibility services, FSA/Section 125 administration, COBRA Administration and dependent audit services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide enrollment and eligibility services, FSA/Section 125 administration, COBRA Administration and dependent audit services.
- Member Call Center Services for members, SLPS representatives, and vendors, including enrollment support and assistance, coverage verification, answer questions, resolve problems, and related reporting and documentation, the member call center acts as a resource for members with benefit related inquiries, such as enrollment, coverage eligibility, premium cost, who to contact at the specific benefit vendor.
- Administer web-based enrollment and changes, including all open enrollment activities, eligibility elections, dependent information, family status changes, personalized electronic and mail confirmations to employees, daily interface with SLPS and vendor systems, maintain on-line forms,
maintain on-line inquiries, and related reporting and documentation.
- Produce and distribute employee and COBRA participant billing statements and collect payments from employee and COBRA participants.
- COBRA and HIPAA administration services.
- Flexible Spending Account administration services for health care and dependent care accounts and other benefits selections.
- Company must maintain a local and/or toll-free call center phone number available for use by SLPS employees and dependents participants for questions, inquiries, and enrollment activities.
(2) All question must be submitted no later than April 12, 2019.
(3) A bidder’s conference call will be held on April 05, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Wednesday, 24 April, 2019

Question Answer Deadline : Friday, 5 April, 2019

Category : Medical Billing and Coding, Auditing, Finance and Accounting, Call Center and Answering

Country : USA

State : Missouri

Cost to Download This RFP Document : $ 5

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