MB-2994 - USA (Florida) - Flexible Benefit Plan and COBRA Administrator Services - Deadline April 26,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-2994

Government Authority located in Florida; USA based organization looking for expert vendor for flexible benefit plan and COBRA administrator services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide flexible benefit plan and COBRA administrator services.
- Section 125 Flexible Benefit Plan include review and prepare all plan documents, notices and employee communications, all communications must be reviewed and approved by the college in advance of publication and mailings, mail debit cards to participants who selected an FSA during the open enrollment (or other enrollment processes), cards must be mailed directly to participants within 10 business days of receipt of enrollment information, online employee and employer support, efficient claim processing, telephonic member service support, production of employee account statements and forfeiture notices 90 days in advance, availability of online monthly activity reports for the employer, provide enrollment support for annual open enrollment communication materials and education support including online and printed materials.
- COBRA Administration Services include online member resources including online payment and enrollment, dedicated and experience service staff and administration staff to handle notifications, billing, collections, coverage, service and claims in a timely manner, carrier should share past (recent) claims processing times and phone call response measurable data, administrator must have bilingual resources and customer service care (at minimum, but not limited to Spanish speaking employees).
(2) All question must be submitted no later than April 16, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Friday, 26 April, 2019

Question Answer Deadline : Tuesday, 16 April, 2019

Category : Medical Billing and Coding

Country : USA

State : Florida

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