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TRANSLATION-2972 - USA (California) - Over the Phone Interpretation Services - Deadline July 5,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANSLATION-2972

Government Authority located in California; USA based organization looking for expert vendor for over the phone interpretation services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide over the phone interpretation services must provide a toll-free call-in telephone number for County employees to access over-the-phone interpretation services.
- Ability to have sufficient staffing and capacity to answer a minimum of 5,000-7,000 calls per month.
- Service areas include, but are not limited to:
• Social Services and Public Benefits
• Legal and Court Services
• Criminal Justice Offices
• Clerk-Recorder and Public Records
• Public Health and Mental Health Services
• Health and Hospital Systems
• Libraries
• Facilities and Fleet
• County Executive Offices
(2) An optional pre-bid meeting will be held on June 10, 2019.
(3) All questions must be submitted no later than June 14, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Friday, 5 July, 2019

Pre-proposal Conference Date : Monday, 10 June, 2019

Question Answer Deadline : Friday, 14 June, 2019

Category : Translation and Interpretation, Call Center and Answering

Country : USA

State : California

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