TRANSLATION-2976 - USA (California) - Language Translation Services - Deadline June 27,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANSLATION-2976

Government Authority located in California; USA based organization looking for expert vendor for language translation services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide language translation services for multiple language including Spanish, Russian, Mandarin, Cantonese, Vietnamese, Arabic, Farsi, Punjabi, Hmong, Dari (Afghanistan), Korean, Pashto (Afghanistan), Brazilian Portuguese, Hindi, Ukrainian, Armenian, Romanian, Persian, Mongolian, Tagalog, Lao, Mien and Cambodian, Albanian, Amharic (Ethiopia), Basa, Bengali, Burmese, Croatian, Fanta, Fijian, Filipino, French, Garry, Greek, Indonesian, Italian, Japanese, Kenya/Rwanda, Kirundi, Kurdish, Marshallese, Nepali, Oromo (Ethiopia), Polish, Portuguese,
Serbian, Shanghainese, Taiwanese, Tamil, Telugu, Thai, Tigrigna (Eritrea), Tongan, Turkish, Urdu, Uzbek.
- Normal business hours are 7:00am to 7:00pm PST Monday to Friday.
• Call centers will be operated 24 hours around the clock to support power outage calls and will require 24/7 language interpretation support.
• Other departments operating on a 24/7 basis and will require service after normal business hours.
- 915k calls each year to a toll-free customer service number.
- Have and maintain trunk capacity to support a minimum of 1,500 simultaneous calls.
(2) A pre-proposal conference will be held on June 13, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Thursday, 27 June, 2019

Pre-proposal Conference Date : Thursday, 13 June, 2019

Category : Translation and Interpretation, Call Center and Answering

Country : USA

State : California

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