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BILLING-0779 - USA (Hamilton, Ohio) - Lockbox Payment Processing Services - Deadline July 30,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0779

Government authority located in Hamilton, Ohio, USA; based organization looking for expert vendor for lockbox payment processing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide lockbox payment processing services for establish and maintain a unique lockbox mailing address to which payments for the water and sewer department to the government authority located in Hamilton, OH.
- transaction file including all processed payments batched by date, matching the nightly deposit
- Provide a separate summary file with each transaction file that includes the total number of processed payments and a batch total that matches the daily deposit
- Provide an online portal for representatives to view all processed checks, remittance slips, and all other correspondence included in envelopes received
- A web portal with downloadable searchable images of all checks with corresponding remittance coupons and any additional customer correspondence will be available via a secure Internet site
- Collection-Source is the method the customer used to make the payment
- Payment-Date is the date the payment was made through the collection source
- Customer-Number is part of the account number
- Payment-Amount is the amount the customer paid towards the account
- Checks, remittance coupons, along with all correspondence for processed and unprocessed payments will be digitally imaged by the Service Provider in processing sequence for reference
Purposes
- Payments received that the Service Provider is unable to process will be made available
electronically for reconciliation
(2) All questions must be submitted no later than July 17, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 30 July, 2019

Question Answer Deadline : Wednesday, 17 July, 2019

Category : Billing Services, Web Design and Development

Country : USA

State : Ohio

Cost to Download This RFP Document : $ 5

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