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BILLING-0787 - USA (New Braunfels, Texas) - Utility Bill Assistance Program - Deadline July 22,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0787

Government Authority located New Braunfels, Texas; USA based organization looking for expert vendor for Utility Bill Assistance Program.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide Utility Bill Assistance Program to eligible customers who are unable to pay their electric, water, and/or sewer bills
a) low-income households at or below 125% of federal poverty guidelines that demonstrate need (as determined through the Professional’s application process), elderly, disabled and families with small children or with special health conditions;
b) unemployment of the applicant or a primary income provider of the household that has created financial hardship;
c) illness of the applicant, a primary income provider, or an immediate family member that has created financial hardship. An immediate family member is defined as a spouse, a child or a parent for whom the applicant is the primary care giver, or a sibling who has lived in the applicant’s household a minimum of three (3) months;
d) death of a primary income provider of the household or an immediate family member that has created financial hardship due to burial expenses;
e) hardship that has caused a lack of adequate resources for applicant to pay his or her utility bill;
f) military veterans who have significantly decreased abilities to regulate their body’s core temperature due to severe burns received during armed conflict or combat. If this criteria is used to evaluate eligibiliy, the following requirements shall apply:
i. discount shall be applied to electric billed usage;
ii. discount shall be effective for the months of May through October;
iii. a medical military facility certification is required to determine eligibility; and
iv. medical confirmation shall be required every twelve (12) months for program participation.
3. The Professional shall utilize the following authority levels to disburse utility assistance to approved NBU customers:
- The Professional shall have funds available to disburse every month, recognizing the first and third quarters of each calendar year are periods with increased usage and higher than normal bill amounts
-  utilize a voucher system; no payments shall be made directly to any individual
- must be a 501(c)(3) and provide a link to a portal on the Professional’s website for individuals to be able to contribute funds to the Utility Bill Assistance program. will include a link on its website to the Professional’s portal to the Utility Bill Assistance program. The Professional shall also provide a tax-compliant donation receipt to donors upon request to the government authority located in New Braunfels, TX.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 22 July, 2019

Category : Billing Services, Web Design and Development

Country : USA

State : Texas

RFP Expired

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