MB-3290 - USA (Maryland) - Flexible Spending Account Administration Services - Deadline July 30,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3290

Government Authority located in Maryland; USA based organization looking for expert vendor for flexible spending account administration services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide flexible spending account administration services for the administration of employee benefits, recruitment and selection, wage and salary administration, affirmative action, payroll processing, training, employee counselling and assistance, and support to the county executive and management.
- An employee eligible for Flexible Spending Accounts is an active employee residing in the United States who is employed by the County in a Regular position.
- Account Support shall provide a designated experienced senior account executive with the ability to make timely decisions, maintain compliance with plan requirements.
- Customer Service to representatives available between the hours of 8:00AM and 5:00PM by local or toll-free customer service number, maintain website available twenty-four (24) hours a day where participants may view account balances, activity and claim status, educate employees through marketing materials on the program benefits to increase program participation, provide samples as part of the proposal, provide all communication materials in advance for review by the county prior to distributing to the employees.
(2) A pre-proposal conference will be held on July 17, 2019.
(3) All question had been submitted on June 24, 2019.
(4) Contract period will be for three years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 30 July, 2019

Pre-proposal Conference Date : Wednesday, 17 July, 2019

Question Answer Deadline : Monday, 24 June, 2019

Category : Medical Billing and Coding, Call Center and Answering

Country : USA

State : Maryland

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