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BILLING-0803 - USA (Spring Valley, California) - Phone Payment Processing Services - Deadline August 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0803

Government Authority located in Spring Valley, California; USA based organization looking for expert vendor for phone payment processing services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide phone payment processing services to process customer payments over the phone via credit card or bank account via secure connection to the government authority located in Spring Valley, CA.
- Ability to make payments over the phone 24 hours a day, 7 days per week
- District receives approximately 2,700 payments per month
- Ability to provide automated interactive voice response payment processing services
- 24 hours a day, 7 days per week, provide pay-by-phone payment processing for credit and debit cards
- 24 hours a day, 7 days per week, provide pay-by-phone payment processing for checking and savings accounts
- Provide daily summary and detail reporting for payments as well as monthly reporting
- Provide daily electronic payment file in custom format preferably via ftp
- Ability for district staff to check for payments on a real-time basis via a web interface
- Provide customer use statistics for pay-by-phone service.
(2) All questions must be submitted no later than August 13, 2019.
(3) The term of the contract will be two years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 20 August, 2019

Question Answer Deadline : Tuesday, 13 August, 2019

Category : Billing Services

Country : USA

State : California

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