BILLING-0820 - USA (Georgia) - Merchant Processing Services - Deadline September 6,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0820

Government authority located in Georgia; USA based organization looking for expert vendor for merchant processing services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide merchant processing services including credit card and debit card processing, managed service fee program for selected departments, agencies, courts, e-check services to the government authority located in Georgia.
- The Service Provider should satisfy the following minimum requirements:
- Provide PCI-DSS Compliant terminals.
- Process all transactions through payment channels as requested.
- Provide e-check services.
- Provide electronic authorization, data capture and settlement services for all Visa, MasterCard, Discover, credit and debit transactions.
- Offer next business day funding.
- Accommodate multiple settlements to bank accounts at the MID level.
- Provide customizable daily, online reporting for prior day activity, transaction details and settlement information for merchants at no additional cost to the County.
- Provide training to staff for online reporting.
- Provide various security administrators to add/delete users to online reporting.
- Provide returned items by electronic file if requested by merchant at no additional charge.
- Provide a relationship manager with at least five years of experience handling government credit card accounts.
- Conduct annual merchant relationship reviews.
- Conduct annual PCI-DSS compliance reviews of County-wide activity and confirm compliance.
- Provide an implementation manager to facilitate on-site installation of products and services at times convenient to merchant.
- Service Provider will provide online chargeback management capability at no additional cost.
- Service Provider will send monthly chargeback report itemized by Merchant ID.
- Provide processing through various systems at no additional cost to the County.
- Provide a toll-free customer service number to track and resolve problems reported by merchants,citizens, and users. Customer service should be provided at no additional charge.
(2) A pre-proposal conference will be held on August 16, 2019.
(3) All question must be submitted no later than August 19, 2019.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 6 September, 2019

Pre-proposal Conference Date : Friday, 16 August, 2019

Question Answer Deadline : Monday, 19 August, 2019

Category : Billing Services

Country : USA

State : Georgia

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Billing Services Category/Categories.

If you will obtain monthly subscription for Billing Servicescategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs