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MRB-13545 - USA (California) - Digital Strategy Consultant Services - Deadline September 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MRB-13545

Government Authority located in California; USA based organization looking for expert vendor for digital strategy consultant services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide consultant who specializes in strategic, digital and innovation planning and performance management to work in concert with the department to develop a multi-year (2019- 2025) digital services and innovation strategy for county.
- The contractor will propose a strategic planning process and methodology to meet the needs of county and its constituents.
- The contractor will facilitate a creative and inclusive process that ensures participation by all levels and result in the development and facilitation of meetings between key individuals from various county stakeholders including, but not limited to, the county of executives and chief information officers and the chief information officers throughout county.
- The contractor will provide additional time as needed prior to each session to coordinate planning with staff, executives from various departments and agencies, and others to be identified later. the contractor will also provide time following each session to provide any consultative or facilitative support necessary to refine elements or complete follow-up activities identified in the planning session.
- The contractor will assess the current organizational structure and existing governance model for state-wide decision making and develop strategies to ensure decisions are in alignment with strategic objectives and best meet the needs of the future.
- Prepare organizational leaders to effectively communicate their commitment for established strategies throughout the organization and gain commitment and support for the strategic plan and associated initiatives at all levels.
- The contractor tasks and responsibilities include, but are not limited to the following:
1. Meet with the project team to become familiar with the background of the county's technology landscape.
2. Work collaboratively with the project team to develop an effective meeting agenda and format including schedule, exercises, and activities necessary to facilitate the development of elements as directed by the participants.
3. Share information regarding other organizations’ methodologies or experiences in conducting planning activities or defining elements.
4. Provide exercise modules and materials as needed to develop group cohesion, consensus, and achieve project goals.
5. Participate in and conduct any meetings prior to planning sessions’ necessary to ensure participants are prepared for planning discussions or establish relationships with key stakeholders.
6. Facilitate planning sessions. Session should include some type of assessment activity or other activities for the purpose of ensuring that the direction is based on a comprehensive review and consideration of all points and concerns surrounding information technology.
7. In performing the role of facilitator, contractor shall: function as the discussion leader for the group, guiding the meeting process so that it stays on course and completes stated agenda topics.
8. Provide a process and structure to interactions enabling the group to function effectively and make high-quality decisions.
9. Focus on supporting the development of content and advancing the process.
10. Provide guidance, recommendations, tools, and coaching to support the management team and county technology leadership members in their effort to develop the IT Strategic Plan by:
a. Understanding the project.
b. Providing options and valuable suggestions based on knowledge and experience.
c. Communicating clearly.
d. Identifying the problem.
 i Researching data as required.
 ii Analysing data as required.
 iii Making recommendations.
- Following each planning session, provide consultative or facilitative support necessary to refine any elements or complete follow-up activities identified in the planning session.
- Provide project management support to track tasks or activities, resources, risks and issues, and schedule.
- Review pertinent background materials provided, including previous strategic plans, annual report, performance metric report, project reports and related documentation.
- Facilitate meeting logistics:
1. Arrange meeting times, reserve meeting locations, and create calendar appointments.
2. Coordinate room setup, set up of equipment, room tear-down and cleanup.
3. Take notes of all sessions and make notes available to the project team.
(2) All questions must be submitted no later than August 26, 2019.
(3) A non-mandatory pre-proposal conference will be held on August 21, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 13 September, 2019

Pre-proposal Conference Date : Wednesday, 21 August, 2019

Question Answer Deadline : Monday, 26 August, 2019

Category : Marketing and Branding

Country : USA

State : California

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