SW-27073 - USA (California) - GLOBAL - Utility Billing and Customer Information System - Deadline September 26,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-27073

Government Authority located in California; USA based organization looking for expert vendor for utility billing and customer information system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide utility billing and customer information system.
- The ability to drill‐down and drill‐across from a transaction to view the supporting source documents with extensive search capabilities and a user‐friendly self‐service ad‐hoc reporting tool
- Ability to easily export information directly to Excel, Adobe PDF, Word, etc.
- A user friendly and intuitive user interface which limits the need for redundant data entry
- A robust security and transaction audit and logging capabilities
- The system audit capabilities should create audit trails for transactions processed through the system allowing authorized staff to drill down on transactions to view supporting detail
- Allow a customer to retrieve historic bills and usage data
- Allow a customer to export their usage and charge data to alternate formats
- Provide a robust online portal with numerous options for customer self‐service to reduce
routine service calls to the customer service call center
- UB and CIS system will allow customers easier access to billing information, a variety of communication and payment options, and to reduce the volume of customer calls through a  robust self‐service web portal.
(2) All question must be submitted no later than September 9, 2019.

[C] Eligibility:

Global (World-wide)

[D] Work Performance:

Global, companies from all over the world can apply for this. However, Vendor may need to visit client location for onsite meetings.

Expiry Date : Thursday, 26 September, 2019

Question Answer Deadline : Monday, 9 September, 2019

Category : Software, System and Application, Billing Services, Global

Country : USA

State : California

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Software, System and Application, Billing Services, Global Category/Categories.

If you will obtain monthly subscription for Software, System and Application, Billing Services, Globalcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs