BILLING-0851 - USA (Petersburg, Virginia) - Campus Merchant and E-Commerce Services - Deadline September 27,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0851

Government Authority located in Petersburg, Virginia; USA based organization looking for expert vendor for campus merchant and e-commerce services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide campus merchant and e-commerce services to the government authority located in Petersburg, VA.
- Provide e-payment services and market and manage a student tuition and fee instalment payment plan to all students who wish to participate at state university an institution of higher education
- University also accepts on-line payments from customers who are not on the tuition payment plan
- Customers have the option of paying in person with cash, money order, certified and cashier’s check
- Customers also have the option of paying online with electronic checking and saviws accounts or with major credit cards
- Able to import and export date to excel and other
- Ability to interface with banner by ellucian
- Have seamless customer transition from State University website to registration and payment websites
- Have 24/7 customer service for state university's customers 
- Ability to provide parents/students with monthly bills via u.s. mail 
- Have 24/7 user system support for State University departments, preferably by phone or live chat
- Provide payment plans on a semester basis
- Provide students and parents on-line access to their accounts to allow for budget, review and electronic payments
- Accept electronic payments for payment on behalf of state university, at no charge to state university
- Contractor will accept personal and electronic payments via telephone, written communication and the internet
- Able to provide electronic student refund disbursement capabilities so that students may be able to receive refunds electronically, instead of via a paper check
- Able to accommodate recurring payments
- Ability to enrol students in a payment plan via batch or single entry
- Ability to access and view signed payment plan enrollment agreements.
(2) The term of the contract will be two years.

[C] Eligibility:

Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Onsite and Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 27 September, 2019

Category : Billing Services

Country : USA

State : Virginia

RFP Expired

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