MB-3483 - USA (Ohio) - Family Medical Leave Act Administration Services - Deadline October 11,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3483

Government authority located in Ohio, USA; based organization looking for expert vendor for family medical leave act administration services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide family medical leave act administration services for claims are processed by a third-party administrator who provides full centralized administration.
- Preparation of approval and denial notifications to employees
- Detailed case management
- Efficient FMLA claim processing
- Advice/counsel on FMLA abuses and non-compliance
- Improved communication to management and employees on FMLA issues
- Customer service, call center and/or help desk; including bilingual services
- Coordination with other city leave related benefits – Workers Compensation and other disability leaves
- Customization of the claims process to incorporate standing practices of the various Departments
- Working in conjunction with the departments to ensure proper reconciliation of the leaves
- Ability to track leave concurrently with Bureau of Workers’ Compensation claims or other disability leaves
- Track reduction in absenteeism and lost time to control cost of absenteeism
- Data backup, security and disaster recovery plan
- Reduction in absence-related expenses through more efficient, automated administration and closer communication with the interested parties.
(2) All questions must be submitted no later than September 26, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 11 October, 2019

Question Answer Deadline : Thursday, 26 September, 2019

Category : Medical Billing and Coding

Country : USA

State : Ohio

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