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SW-28788 - Canada (Quebec) - Web Based Inventory Management Software - Deadline November 24,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-28788

Government Authority located in Quebec; Canada based organization looking for expert vendor for web-based inventory management software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide web-based inventory management software based on technology integrated with a web-based inventory management software application where the data is stored on soil through a cloud service provider.
- The application must be accessible on iOS and android mobile devices, laptop and desktop computers through a WIFI internet connection
- The application must be able to receive data downloads from a mobile reader
- The application must be compatible with Microsoft windows 2010 and 2016 operating systems
- The application must be able to integrate with and securely transfer saved data to a private cloud storage environment
- The application must have the ability to attach photos to a transaction in the following formats, JPEG, GIF, TIFF, PNG, HEIC & HEIF
- The application must be able to track cumulative history of all transactional activities related to an asset like transaction type, adjustments made, movement history
- The contractor must provide automatic provision of all bug fixes for all components of the web-based software solution
- The contractor must provide-assistance should any issues arise that affects the ability of the solution to satisfy the requirements
- The contractor must provide authorized representative and administrator information on a regular basis of all known software problems and available bug fixes, interim releases and upgrades applicable to all software and hardware solutions
- The software application solution must include access by telephone, and by email to a service desk immediately
- The contractor must provide a toll-free telephone support service for up to 3 system administrators available during 8 am-4 pm working hours in the eastern time zone Monday to Friday, excluding statutory holidays
- The contractor must provide toll free telephone support services for communication between a skilled technician and system administrator within a maximum response time of 3 hours

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Sunday, 24 November, 2019

Category : Software, System and Application, Call Center and Answering, Mobile Application Development

Country : Canada

State : Quebec

RFP Expired

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