MB-3571 - USA (Illinois) - Paramedic Services and Emergency Medical Billing Services - Deadline December 3,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3571

Government Authority located in Illinois; USA based organization looking for expert vendor for paramedic services and emergency medical billing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide paramedic services and emergency medical billing, collection, and management reporting program, with a beginning service date of May 1, 2020
- Providing high quality medical care to our residents and visitors through advanced life support services using a tiered response system,
- Depending upon the nature of the emergency medical request, the Wheaton Fire Department will respond with at least one ambulance and a cross-trained firefighter and emergency medical crew from the closest available station,
- Personnel shall perform their duties in a timely, professional, knowledgeable, and competent manner,
- Personnel are to exercise professional behaviour in their relations with City employees and the public,
- Provide a program that is seamless, utilizes modern billing and payment application technology and customer service practices,
- Contractor’s system shall be approved by the City and be capable of electronic data retrieval from the hospitals commonly transported,
- Contractor’s system to receive electronic billing of data compatible with National EMS Insurance System,
- Contractor shall provide electronic billing, claims submissions and collection services for any payee type,
- Any collections the Contractor receives will be electronically deposited directly into a specified City bank account on a daily basis,
- It is the responsibility of the City to notify the Contractor of all payments, correspondence,
explanation of benefits, etc,
- The Contractor agrees to maintain generally accepted accounting procedures for the reconciling of all financial transactions, refund requests must include the patient’s payment information along with a detailed explanation of why the refund is requested and all information necessary to submit refund,
- Contractor shall enter into said computer billing system, any and all ambulance trips conducted by the City,
- The contractor shall provide system access to city personnel so city staff may access customer’s account information and status, specifically, payment and collection postings, and detailed status of outstanding accounts,
- Back-up storage of the billing data shall occur at least daily,
- Contractor will provide appropriate security for and back-up storage of the City’s billing data.
(2) A non-mandatory pre-proposal meeting will be held on November 4, 2019.
(3) All the questions must be submitted no later than November 21, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 3 December, 2019

Pre-proposal Conference Date : Monday, 4 November, 2019

Question Answer Deadline : Thursday, 21 November, 2019

Category : Medical Billing and Coding

Country : USA

State : Illinois

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