MB-3572 - USA (California) - Third Party Administrator Services - Deadline November 11,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3572

Government Authority located in California; USA based organization looking for expert vendor for third party administrator services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide family medical leave act family rights act third party administrator services,
- Claim Management and Processing:
- This will require the ability to interface with Metro’s payroll and attendance tracking systems and information,
- Outline how your company uses duration guidelines and clinical expertise when deciding for family medical leave act eligibility,
- The vendor must be capable of managing and tracking usage under the “rolling backward” leave year method and monitoring ongoing family medical leave act usage against prior usage under this methodology,
- Include a sample of the family medical leave act claim package you send to employees and indicate the method by which it is sent,
- Track all FMLA requests, medical certification processes, and designations, including denials and reasons for denials,
- Track all FMLA usage by employees,
- Track intermittent and reduced work schedule leave usage, including a description of the increment options for such tracking,
- Track FMLA usage that runs concurrently with other forms of Metro leave, paid or unpaid, such as sick leave and workers' compensation,
- Communicate to supervision on a real time (immediate) basis all leave requested, this includes approved, denied, and provisionally approved leave
- The vendor shall provide a cloud-based family medical leave act administration application,
- The vendor will act as Metro’s authorized custodian of record (paper, digital, and all other media) for all FMLA records, however, such records will remain the property at all times,
- Contractor may be able to provide leave management software to be used by designated staff to manage leave taken under policies and collective bargaining agreements, and any other leaves taken outside of FMLA/CFRA.
(2) A pre-proposal conference will be held on November 12, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 11 November, 2019

Pre-proposal Conference Date : Tuesday, 12 November, 2019

Category : Medical Billing and Coding

Country : USA

State : California

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