DEBT-0596 - USA (Gloucester, Massachusetts) - Parking Violation Processing and Collection Services - Deadline November 22,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DEBT-0596

Government authority located in Gloucester, Massachusetts, USA; based organization looking for expert vendor for parking violation processing and collection services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide parking violation processing and collection services to record parking violations, transmit data to an electronic database, process payments, and provide periodic financial reports recording violations, receiving payments, cash management, data entry, data processing, management information systems, generation of delinquent notices, report generation and all forms to the government authority located in Gloucester, MA.
- Lightweight and easy to use by non-technical personnel
- Ability to perform automated chalking procedure
- Image capture capabilities
- fully compatible with Munis
- to use by non-technical personnel.
- adequate training and ongoing technical support for office staff.
- accommodate the continued use of manual three-part parking tickets written by police officers
- able to print an exact copy of any ticket issued
- create a daily scofflaw file of all motorists owing 5 or more unpaid parking tickets
- A phone number where credit card and debit card payments can be processed over the phone
- A web site address where payments either by credit card, debit card, business check or personal check can be processed in real time. The web site is required to display all outstanding parking tickets for a specific vehicle registration
- System must provide for payment reversals due to bad checks and reinstate the ticket, plus add the bad check fee.
- Issue Non-Renewal Notices to all motorists who did not pay their parking tickets in full after receiving the first notice.
- Issue Unpaid Notices to delinquents that the Registry failed to "mark" for non-renewal status.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 22 November, 2019

Category : Debt Collection Services, Billing Services, Software, System and Application

Country : USA

State : Massachusetts

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