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MB-3593 - USA (Massachusetts) - Health Reimbursement Arrangement Program Administration Services - Deadline November 21,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3593

Government Authority located in Massachusetts; USA based organization looking for expert vendor for health reimbursement arrangement program administration services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide health reimbursement arrangement program administration services.
- Provide a designated representative who is knowledgeable about all aspects of the health reimbursement arrangement programs and is always accessible by phone or email during regular working hours to address emergency or nonemergency issues posed by the city’s personnel department
- Provide the city’s personnel department with access to expertise within the selected plan provider that can effectively address all legislative and legal questions regarding health reimbursement arrangement program accounts and pertinent tax laws
- Administer the health reimbursement arrangement
- Provide annual non-discrimination testing services
- Provide and make any required changes to the plan document
- The selected vendor must work with the city to provide a mutually workable file transfer set up and process
- Provide debit card to plan participants for eligible transactions
- Provide educational materials for distribution by the city for use with new hires and during open enrollment
- Perform all claims processing functions, including verification of proper documentation of the expense, screening for duplicate payment, calculation of reimbursement due and payment directly to the participating health reimbursement arrangement employees
- Provide a debit card for participating health reimbursement arrangement participants enrolled in a medical reimbursement arrangement
- Provide a toll-free number, or alternative method, to participating health reimbursement arrangement participants that is available 24 hours per day to receive claims.
(2) All questions must be submitted no later than November 13, 2019.
(3) The term of the contract will be two years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 21 November, 2019

Question Answer Deadline : Wednesday, 13 November, 2019

Category : Medical Billing and Coding

Country : USA

State : Massachusetts

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