MB-3619 - USA (New York) - Third Party Ambulance Billing Services - Deadline December 6,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3619

Government authority located in New York; USA based organization looking for expert vendor for third party ambulance billing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide third party ambulance billing services to maximize its billing return for the services provided.
- The City of Troy currently provides emergency medical service and ambulance transport for all residents within the City.
- The Vendor must have an active internal quality assurance program in place, must subject the Company to a professional, outside annual compliance audit, have an EMS attorney on retainer to support billing company and client questions and review carrier contracts as required.
- The Vendor shall subscribe to an established insurance verification service and actively use it as part of their processes and procedures.
- The Vendor shall insure that phones are answered by a trained billing specialist who can help the caller promptly, competently, and courteously. It is the Vendor’s responsibility to interact with patients directly and be the intermediary between patients and the City.
- The Vendor must be able to accept payment on behalf of the City via the services secure website for payers using credit cards, debit cards or ACH from their checking accounts
- The Vendor must provide patient’s on line access to copies of their bills as part of the electronic bill payment service.
- The Vendor must provide a web based reporting system to allow client’s to login and run reports at their discretion.
- The Vendor shall be responsible for preparing all necessary paperwork for Medicaid and Medicare prior to forwarding the paperwork to the City for review and signature
(2) All question must be submitted no later than November 25, 2019.
(3) Contract period will be for two years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 6 December, 2019

Question Answer Deadline : Monday, 25 November, 2019

Category : Medical Billing and Coding

Country : USA

State : New York

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