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BILLING-0900 - USA (Delaware) - Electronic Payment Consulting Services - Deadline December 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0900

Government authority located in Delaware; USA based organization looking for expert vendor for electronic payment consulting services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide electronic payment consulting services, gateway services and compliance with Payment Card Industry (“PCI”) standards (collectively, “Merchant Services”) including (a) undertaking a structural review of the State's Merchant Services architecture and making recommendations for efficiencies and operational improvements, (b) providing independent advice and recommendations with regard to the procurement of Merchant Services contracts, including preparation of RFPs, proposal evaluation and contact term negotiation, (c) reviewing and providing independent advice and recommendations for Vendor management based on industry best practices, (d) providing transition support as needed to engage new Vendors and Merchant Services, and (e) providing assistance with the annual PCI security processes and necessary remediation efforts.
A. The Cash Management Policy Board: - The Board has statutory authority over the investment and deposit of State funds, including the selection of financial institutions that provide investment and banking services to the State. The Board is comprised of nine (9) members, including five (5) Delaware citizens appointed by the Governor. The remaining four (4) members are State government officials (the State Treasurer, the Secretary of Finance, the Secretary of State and the Controller General) who serve ex-officio.
B. The Office of the State Treasurer: - the administrative arm of the Board and coordinates all meetings of the Board and its committees. OST also has primary responsibility for gateway services, including the selection of the State’s primary gateway vendor, and manages the State’s relationships with Board approved merchant processors and PCI vendors.
C. Merchant Services: - Bank of America Merchant Services (“BAMS”) is the State’s incumbent merchant processer. BAMS is responsible for (i) processing, settling all credit card and debit card transactions, (ii) providing hardware and software solutions to conduct bank card transactions and (iii) the coordination of PCI compliance requirements between the State and its card brands. The contract commenced on December 27, 2017 for an initial term of three years, after the initial expiration on December 26, 2020, OST has two optional one-year extensions.
(2) All question must be submitted no later than November 29, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 20 December, 2019

Question Answer Deadline : Friday, 29 November, 2019

Category : Billing Services

Country : USA

State : Delaware

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