Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0906

Government Authority located in Manhasset, New York; USA based organization looking for expert vendor for electronic payment processing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide electronic payment processing services include credit card, debit card, electronic check, and potentially app-based payments to the government authority located in Manhasset, NY.
- The successful respondent shall possess demonstrated experience in credit card processing services
- The successful respondent shall assist the Town in providing the following core services:
- electronic payments processing
- funding and settlement
- 7-day a week customer service for both the Town and its customers
- reporting capabilities
- The town would like to advance technology and security for payment solutions and hopes to
grow current program capabilities by expanding its internet payment capabilities, and potentially
allowing for app-based payments to be received at POS locations
- The Vendor must be able to process payments made via all major credit cards, specifically, Mastercard, Visa, American Express, and Discover.
- Credit and debit card payment transactions processed with real-time authorization, i.e., immediate acceptance or rejection
- Vendor must support stand-alone and multi-platform hardware-based interface devices swipers, chip-readers, etc.
- The vendor must support the processing of EMV Chip Enabled credit cards.
- The vendor must support both mobile and in person credit card transactions
- The proposer system must allow for both the base fees and service fees to be processed as
separate transactions, but accomplished with a single swipe or reading of the EMV chip
- The Vendor must provide and maintain card readers compatible with its technology
- Processes must secure data during its collection, transmission and storage to comply with existing cybersecurity industry standards
- Data protection during collection and transmission via SSL with 128-bit encryption or better
- Vendor must provide a fixed per transaction cost as a percentage of the total transaction for credit, debit and micro-transactions inclusive of all discount, interchange, and any other variable pricing or any and all fees
- Provide a warranty for all POS equipment provided
- Provide customer service to the Town 24-hours a day, 7-days a week, 365-days a year
(2) All question must be submitted no later than November 29, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 10 December, 2019

Question Answer Deadline : Friday, 29 November, 2019

Category : Billing Services

Country : USA

State : New York

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