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TELCOM-0314 - USA (Denton, Texas) - Inmate Telephone Services - Deadline December 12,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TELCOM-0314

Government authority located in Denton, Texas; USA based organization looking for expert vendor for inmate telephone services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide inmate telephone services including telephones for inmates in custody at the Denton Police Department Jail include the ability for collect calls, prepaid calls and payment of calls through a payment platform to the government authority located in Denton, TX.
1. Inmate telephone service network package must have reliability, stability and ease of use.
2. Contractor is responsible for paying for and installing all physical plant requirements (power, security, data, cabling, physical space, HVAC, etc.) unless otherwise specified in writing by the City.
3. Contractor is responsible for all cost associated with its system including but not limited to payment of City costs associated with developing and maintaining the software interface.
- Call Monitoring/Recording System: - Permit one-way outgoing calls that are prepaid, billed to the Payment Platform, or charged to the called party, provide an automated operator telephone system for all calls, provide international call services through Canada, Mexico, South America and to overseas destinations, the system must be capable of responding to English and Spanish speaking inmates. There shall be dialling instructions provided in English and Spanish on each inmate phone set.
- Tracking: - Inmate PIN/Booking number, Date and time, Call type (i.e. payment platform, collect, free), Called number; and Call status including incomplete, complete calls and three-way call detection, Geo-tracking and locating called numbers
- For more information you can download documents.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 12 December, 2019

Category : Telecommunication Services, Supplies, Components, Accessories or Related Equipments, Software, System and Application

Country : USA

State : Texas

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