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SW-30153 - USA (Pennsylvania) - Voice-Over Internet Protocol Telephone System - Deadline January 15,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-30153

Government Authority located in Pennsylvania, USA based organization looking for expert vendor for voice-over internet protocol telephone system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide voice-over internet protocol telephone system to replace an end of life solution, as well as multiple individual stand-alone phone systems at remote sites into one central on-premise voice-over internet protocol telephone solution.
- This project request will require 300 standard model phones, 25 executive model phones, 14 conference room phones, 25 wireless headsets and all support and licensing associated
- The new telephone, voicemail and unified messaging system design should provide a uniform
communication system for all city facilities and shall be expandable at the convenience of the bureau of information technology
- The new system must provide a single system in terms of dialling, feature access, and administration
- Unified Messaging: The Bureau of Information Technology wishes to implement Unified Messaging and integrate the VoIP system with Microsoft Office Outlook E-Mail system
- Enterprise Mobility: The solution should essentially extend the features of the desk phone to the mobile device
- Call Accounting System: The call accounting system must include call dialling report for inbound, outbound and internal calls and usage reports for all types of inbound, outbound and internal calls
- Automatic Call Distributor: Employees should be able to log into their phone and workstation and have calls routed to them in a design that the bureau of information technology and the proposer agree upon
- 911 Services: The proposer shall provide a solution for 911 dialling from within the network that achieves all of the expected performance of a 911 system without substantially changing any of the expected normal operations of the system
(2) All question has been submitted on December 13, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 15 January, 2020

Question Answer Deadline : Monday, 13 January, 2020

Category : Software, System and Application

Country : USA

State : Pennsylvania

RFP Expired

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