MB-3820 - USA (Rhode Island) - Family Medical Leave Act and Americans with Disabilities Act Amendments Act Administrator Services - Deadline February 28,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3820

Government Authority located in Rhode Island; USA based organization looking for expert vendor for family medical leave act and Americans with disabilities act amendments act administrator services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide family medical leave act and Americans with disabilities act amendments act administrator services.
- Claim Management, Processing, and Communications include Issuance of initial FMLA claim package to employee, determination of FMLA leave eligibility, Preparation of approval and denial notifications to employees, Verification of medical certification, Notification to employer and employee of FMLA end date, detailed case management, efficient FMLA claim processing, claim processing that meets all applicable requirements of the department of Labor, Provide access to FMLA medical specialists and attorneys, provide advice/counsel on FMLA abuses and non-compliance, provide action plan to address instances of FMLA/sick leave abuse, improve communication to management and employees on FMLA issues, provide customer service, call center and/or help desk for employee guidance on the FMLA process, coordinate with other leave-related benefits (e.g., workers compensation or other disability leaves), provide education and training to our managers and employees.
- Claim Tracking, Documentation and Reporting to Track all employee FMLA requests and absences electronically, Track FMLA use by employees including recertification, intermittent, where applicable, track concurrent FMLA leave, Bureau of Workers’ Compensation claims, and/or other disability leaves, Track RIHousing’s performance with respect to absenteeism and lost time, Make recommendations for controlling the cost of absenteeism, Provide detailed reports on employee FMLA usage, Provide periodic reports to demonstrate program results, including agency return on investment, Provide secure data storage, data backup, and disaster recovery plan, Provide access to secure employer and employee portals.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Friday, 28 February, 2020

Category : Medical Billing and Coding

Country : USA

State : Rhode Island

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