MB-3860 - USA (California) - Health Savings Account and Flexible Spending Account Services - Deadline March 11,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3860

Government Authority located in California, USA based organization looking for expert vendor for health savings account and flexible spending account services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide health savings account and flexible spending account services.
- Account Management:
- Identify the designated account manager and account management team to service the county human resources department in a sufficient manner for it to accomplish its day-to-day responsibilities
- Customer Service:
- Provide customer service to answer inquiries from participants Monday through Friday from 8:00 AM to 5:00 PM and a phone number for after-hours support
- Provide online web tools for enrolment, submission of expense documentation and account balances
- Enrolment Support:
- Prepare and provide Benefit Presentations
- Provide four employee health savings account training sessions prior to the contract effective date of July 2020, in conjunction with the new high deductible health plan vendor
- Communication and Education Materials:
- Provide bilingual communication and educational materials
- Member Education
- Debit cards
- Plan Documentation preparation assistance
- Eligibility and Enrolment Administration:
- Member enrolment and eligibility maintenance coordinated with the county
- Data Reporting:
- Data reporting as outlined in your proposal response
(2) All question must be submitted no later than February 18, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 11 March, 2020

Question Answer Deadline : Tuesday, 18 February, 2020

Category : Medical Billing and Coding

Country : USA

State : California

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