MB-3864 - USA (Virginia) - Emergency Medical Services Billing and Revenue Recovery Services - Deadline March 17,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3864

Government Authority located in Virginia; USA based organization looking for emergency medical services billing and revenue recovery services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide for emergency medical services billing and revenue recovery services including routine billings for EMS transport, follow-up to residents and non-residents (customers), and claim submission to Medicaid, Medicare, insurance companies, and other designated third parties,
- The billing and collection services include fees for basic life support – emergency, basic life support – non-emergency, advanced life support – non-emergency, advanced life support – emergency, advanced life support – emergency with three or more medications combined with at least one specialized ALS procedure, and loaded mileage of the transport services provided by the LFD,
1. Pre-Hospital Patient Care Reports- shall provide routine billings for EMS transport, follow-up to residents and non-residents (customers), and claim submissions to Medicaid, Medicare, insurance companies, and other designated third parties,
2. Account Billing and Processing- shall prepare and mail all invoices and overdue notices,
- shall process all accounts, including the uncollectible and insufficient information categories,
3. User Billing Cycle- shall have the initial claim submitted to the appropriate parties within thirty
days from the date of service,
4. Uncollectible Accounts- should maintain accounts and actively pursue collections for a period not to exceed 180 days after the last collection action.,
- The city reserves the right to recall accounts from the contractor if the contractor has failed to file proper insurance or to follow up on outstanding insurance claims,
5. Undeliverable bills- shall make an attempt to correct the address and repeat the initial billing cycle. if no correction is possible, the account must be categorized as an “undeliverable” account and returned to the city,
6. Account recall provisions- upon receipt of a notice from the LFD, the contractor shall immediately suspend any billing and/or collection efforts on an account. the city may recall any account from the contract at no cost to the city,
- Provide a comprehensive automated billing and collection system which will be compatible to all existing city-owned computer equipment and software, including the image trend reporting system,
- The LFD will provide to the Contractor access to customer account information detail through a secure connection and client software,
- Shall initiate the batch download of PPCR information daily through a secure connection and the client software provided,
- shall provide secure remote access for City personnel to access online electronic data about each account and print reports by query inquiry.
(2) All question must be submitted no later than March 10, 2020.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 17 March, 2020

Question Answer Deadline : Tuesday, 10 March, 2020

Category : Medical Billing and Coding

Country : USA

State : Virginia

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