BILLING-0969 - USA (New Orleans, Louisiana) - Perkins Billing Services - Deadline March 13,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0969

Government authority located in New Orleans, Louisiana, USA; based organization looking for expert vendor for Perkins billing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide Perkins billing services for due diligence collection efforts up to 240 days delinquency for federal Perkins loan/national direct student loan accounts to the government authority located in New Orleans, LA.
- send billing notices to the borrowers; process loan payments; correspond with borrowers; process account adjustments
- capable of consolidating loans for an individual borrower on a single billing statement.
- capable of providing automatic special billing for accounts with special repayment plans.
- capable of automatically rescheduling the payments for the remaining balance of the loan following a special billing
- capable of automatically recalculating and adjusting accounts and billing
- Debt-management strategies that would facilitate repayment
- capable of automatically notifying a first-time reported borrower that the loan is being reported to the credit bureaus
- capability to automatically apply a payment or adjust the application of payment, in excess of the amount due for a repayment period, to the next instalment payment or to the principal balance
- To ensure adequate audit information, the permanent history shall indicate the identification of the operator for each transaction processes
- An online document storage system, can be used to store all borrower correspondence and forms
- Ability to effective date transactions; system will automatically recalculate interest accruals
- An online user guide built into the system, easily and readily accessible.
(2) Contract period will be one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 13 March, 2020

Category : Billing Services, Debt Collection Services, Software, System and Application

Country : USA

State : Louisiana

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