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TELCOM-0374 - USA (Washington) - CRESA P25 radio and i3 Telephone Logging System - Deadline March 4,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TELCOM-0374

Government Authority located in Washington; USA based organization looking for expert vendor for CRESA P25 radio and i3 telephone logging system.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide CRESA P25 radio and i3 telephone logging system, encouraged to propose creative solutions that meet the objectives and requirements for replacing the current geodiversity recording system with the best value while ensuring resiliency, redundancy, and survivability including all components, whether hardware or software, required to make the system usable and fully operational.
• Geo-diversity, resilience and survivability:
- Proposed solution shall provide automatic failover to redundant systems and/or components within five seconds of a failure and will not impact any in progress recording.
- The proposer shall specify the intra-PSAP and inter-PSAP data network bandwidth
requirements to support the normal operations of the back-end computers and servers including
all updating and synchronization of all database and real time overhead.
• System access:
- Agency is interested in the ability to send a temporary link and code to a user outside the
network which allows the receiver to listen to that event or scenario. The link and code would
expire at a specified time or after one use.
- Creating, editing and deleting users in the primary system along with other system changes and updates are mirrored automatically on the back-up system.
• Telephone voice logging and recording:
- System must support SIP REC where the SRC acts as an RTP Endpoint (section 8.2.3 RFC 7866) where the metadata to attach to the recordings is obtained from the Solacom logging
interface. The Solacom logging interface is a web service that uses http post and is an extension of the logging services proposed in the NENA i3 v1 functional specifications (NENA STA-010.1 formally 08-003 V1).
• Radio logging and recording:
- System must include the ability to record up to 96 talk groups, and 5 analog channels via either AIS connection or analog audio card. Radio recordings are saved for 90 days but are able to
be flagged to be held indefinitely.
• Instant recall and live monitoring:
- The ability to search, retrieve, playback, and export recordings from across the existing Ethernet network, utilizing browser-based software and existing PCs.
- The vendor must provide and maintain the mechanism to retrieve recorded materials from the current system for use in the future according to retention schedules. VPI by Nice release 5.5.14336.2 is the current voice logging recorder.
• Other data recordings:
- how the solution manages or will manage file attachments via the phone system or in the CAD system. Any and all data received or retrieved from an additional data repository must be logged and recorded.
• Screen capture, redaction and review:
- Proposals shall include the system’s ability to capture CAD and Phone screens. Include the method or methods used to capture data, any requirement for installation on the location machines and costs for the option, including the cost structure and incremental prices for additional screens or positions to be captured.
•Search Capabilities and Other Integrations:
- Agency is interested in the ability of the system to integrate with the radio, CAD, and telephone, including ANI/ALI, systems for the ability to maximize search and retrieval. Proposers should include if and how the proposed solutions integrate with the following primary and secondary functional elements, what fields, data and metadata they can consume and how their systems collate the data for quick search retrieval.
(2) All the questions must be submitted no later than February 18, 2020
(3) The contract period will be for five year.
(4) Pre-submittal conference will be held on February 21, 2020  

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Not Applicable

Expiry Date : Wednesday, 4 March, 2020

Pre-proposal Conference Date : Friday, 21 February, 2020

Question Answer Deadline : Tuesday, 18 February, 2020

Category : Telecommunication Services, Supplies, Components, Accessories or Related Equipments, CAD/CAM Drafting, Software, System and Application

Country : USA

State : Washington

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