BILLING-0982 - USA (Tennessee) - Banking, Credit and Debit Card Processing Services - Deadline April 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-0982

Government authority located in Tennessee; USA based organization looking for expert vendor for banking, credit and debit card processing services.

[A] Budget: looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide banking, credit and debit card processing services for the deposit of funds into a Petty Cash, Payroll and Operating Account, or an imprest checking account.
A. Credit and Debit Card Services: -
- Deposits of Major Credit Cards accepted
- Electronic verification of Major Credit Cards
- Online services and reporting
B.  Customer Service: - Provide a description of the customer service strategy for the Institution’s accounts, including details such as staff commitments, designation of a primary account representative (required), procedures for handling customer inquiries, etc
C. Banking Services: - Standard services for processing checks, Standard services for processing deposits, Supplies requested, Deposits accepted as specified; deposit slips and bank bags returned following business day (or equivalent), Night depository, Electronic banking terminal, Monthly and annual analysis of cost to service accounts, provide cancelled checks in one of the ways stipulated; legible (front and back), provide data files of cleared checks for reconciliation purposes, Last day of month cut-off for statements, Statements provided within 7 working days, Purchase of federal securities, Repurchase agreements, Money market accounts, Certificates of deposit, Savings accounts, Zero balance accounts, Interest bearing checking account, Email and/or mail notifications of returned checks.
D. Provide capabilities of Proposer’s online banking access for reviewing all accounts including:
- Daily detailed transactions to include: previous day balance reports, account status credit items/debit items, ACH detail transactions, viewing copies of cleared checks, etc.
- Sending domestic and international wire transfers
- Placing stop payments
- Sending positive pay files and addressing positive pay issues
- Remote deposit
- Transfers between accounts    
- Sending direct deposit/ACH files, etc.
- For more information describe in documents.
(2) A pre-proposal conference will be held on March 16, 2020.
(3) All question must be submitted no later than March 17, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 8 April, 2020

Pre-proposal Conference Date : Sunday, 16 February, 2020

Question Answer Deadline : Tuesday, 17 March, 2020

Category : Billing Services, Banking Services

Country : USA

State : Tennessee

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