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MB-3949 - USA (Michigan) - Family Medical Leave Administrative Services - Deadline March 13,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-3949

Government Authority located in Michigan; USA based organization looking for expert vendor for family medical leave administrative services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide family medical leave administrative services.
- The Vendor shall provide timely and efficient means for employees to report family medical leave administrative services usage 24/7 specify whether online, bi-lingual, call center and help desk
- The vendor will have best practices in place for claim management and processing i.e., timely claim processing, concise and timely approval letters, access to family medical leave administrative services medical specialist and attorney, ability to manage retroactive leave requests, and advice and counsel on family medical leave administrative services potential abuse and non-compliance
- The vendor will be responsible for medical case management i.e., provide clinical advisory expertise for leave determination and reviewing recertification requests
- Ability to integrate family medical leave administrative services and extended leave processes and, where appropriate, track concurrently with workers’ compensation claims
- The vendor shall provide the capability to create reports that contain family medical leave administrative services data on demand that can be accessed by and exported to human resources staff

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 13 March, 2020

Category : Medical Billing and Coding, Call Center and Answering

Country : USA

State : Michigan

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