MB-4010 - USA (Idaho) - Flexible Spending Account and COBRA Programs Administration and Retiree Billing and Collection Services - Deadline May 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4010

Government Authority located in Idaho; USA based organization looking for expert vendor for flexible spending account and COBRA programs administration and retiree billing and collection services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide flexible spending account and COBRA programs administration and retiree billing and collection services.
- Flexible Spending Accounts provide proactive support and flexible program alternatives to help the county meet its objectives to provide ongoing education to employees on the advantages of FSAs and communicate available FSA benefits with the goal of maximizing program enrollment, provide solid operational performance, demonstrated by exemplary claims handling, experience in offering debit card features and validation of purchases, and reliable information on participants accounts, provide professional, courteous and highly competent member services and access to a user- friendly secure website including tools and resources, detailed member account information, electronic claims submission, and online notifications, the contractor shall be responsible for coordination of all work including grace and runout period upon termination and/or expiration of this contract and its transition to a new contractor.
- COBRA Administration Provide industry-leading performance in COBRA administration and in
compliance with all regulatory requirements, provide professional, courteous and highly competent member services.
- Retiree Billing and Collection Services: provide billing and collection services for health plan premiums from retirees and other groups and/or individuals as designated by the county, provide accurate accounting and recordkeeping of premium payments due and dates paid, provide timely delinquent payments notices to the subscriber and the county. the contractor shall send late notices as appropriate to the individuals with an aim to minimize and eliminate lapse in coverage, track medicare eligibility and provide timely notifications to the retirees encouraging them to enroll in medicare as they become eligible, to ensure coverage continuation at the appropriate level.
(2) An optional pre-proposal teleconference meeting will be held on March 26, 2020.
(3) All question must be submitted no later than April 1, 2020.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Friday, 8 May, 2020

Pre-proposal Conference Date : Thursday, 26 March, 2020

Question Answer Deadline : Wednesday, 1 April, 2020

Category : Medical Billing and Coding

Country : USA

State : Idaho

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