BILLING-1007 - USA (Austin, Texas) - Credit Card Payment Processing Services - Deadline April 14,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1007

Government Authority located in Austin, Texas; USA based organization looking for expert vendor for credit card payment processing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide credit card payment processing services to the government authority located in Austin, TX.
- Provide payment services that seamlessly integrate with student management suite software, including bi-directional real-time processing and data flow.
- Provide payment services that facilitate completion of the credit card payment process. University’s preference is credit card processing that utilizes global payments as the processor.
- Provide University with credit card payment proceeds that are net of fees. An exception to ‘net of fees’ is allowed if global payments is the credit card processor.
- Provide Payment Services that allow purchase of multiple categories of services or products within one transaction, including, but not limited to: (a) enrollment application fee, (b) course registration fee, (c) student transcript analysis fee, (d) professional development course fee, and (e) books and training materials.
- Accept and process credit card payments for Visa, MasterCard, Discover and American Express.
- Provide a robust library of electronic report options, including an export feature in MS Excel and CSV formats. Reporting options must include a transaction detail report and summary report by payment type. The transaction detail report must include payment authorization, payment results, payment amounts, invoice number, linked to the student information (student ID, etc.), transaction type, and the user entering the transaction. The summary report by payment type must include the card type, transaction type, and amount.
- Provide single sign-on from application to eliminate need for multiple or repeated login by credit card holder (i.e. payer) between Skyward and credit card processor.
- Provide ongoing support, including, but not limited to: (a) live support, (b) software upgrades, and (c) system trouble shooting.
- Provide training, including, but not limited to: (a) administrative training for designated staff, (b) system use training for staff, and (c) administrative training for university accounting department for reconciliation purposes.
- Provide implementation and Setup, including, but not limited to: (a) integration between application and credit card payment processor, (b) collaboration with university accounting department for receipt of payment, and (c) establishing hosted system access point.
- Collaborate with university’s information security office to review and approve the bidder from a security perspective.
(2) Contract term will be three years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 14 April, 2020

Category : Billing Services

Country : USA

State : Texas

RFP Expired

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