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MB-4055 - USA (Massachusetts) - Comprehensive Billing, Reimbursement, Collection and Administrative Services for Emergency Medical Services - Deadline April 30,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4055

Government Authority located in Massachusetts; USA based organization looking for expert vendor for comprehensive billing, reimbursement, collection and administrative services for emergency medical services.

[A] Budget: Looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide comprehensive billing, reimbursement, collection and administrative services for emergency medical services
- EMS billing, collections and reimbursement reporting services,
- EMS billing and collection consulting,
- EMS patient satisfaction data collection and reporting,
- EMS quality assurance and quality improvement review partnership,
- Cardiac Arrest data collection, database management and reporting,
- Hosted Electronic Patient Care Reporting (ePCR) including data hosting, storage transfer to hospitals including sufficient hardware for regular operations,
- Provide a data surveillance system that automatically detects specifically designated parameters for a range of public health concerns for emergency services when used in conjunction with proposers ePCR system,
- Receive patient care reports, face sheets, demographic information, and proper patient signatures,
- Verify demographic information prior to billing using available resources including subscription services, hospital verification or information obtained through “face sheet” demographics obtained,
- The process shall provide follow up billing to include using database searches with subscription services, hospital follow up or phone calls to locate patient information including insurance eligibility in a timely manner,
- The proposer shall prepare monthly reports of all account activity presented in a uniform and easily understood format so that financial, billing and collection data can be benchmarked and financial goals can be reviewed,
- Patient Satisfaction survey and reporting enabling to quantify data associated with patient contact and patient perception regarding level of service provided. Survey data must be capable of being tied back to, or associated with the specific run number, allowing the capture of data on specific crew members,
- The hosted ePCR system shall be turn-key including all necessary hardware, software, support and training, the hosting provider must ensure secure data transmission from mobile units back to the server environment,
- ePCR shall be a stable commercially available, easy to use, comprehensive mobile reporting application for data entry, storage, manipulation and reporting of patient care information.
(2) All questions must be submitted no later than April 9, 2020.

[C] Eligibility:

Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 30 April, 2020

Question Answer Deadline : Thursday, 9 April, 2020

Category : Medical Billing and Coding

Country : USA

State : Massachusetts

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