BILLING-1010 - USA (San Diego, California) - Wastewater Utility Billing Services - Deadline April 28,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1010

Government Authority located in San Diego, California; USA based organization looking for expert vendor for wastewater utility billing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide comprehensive wastewater utility billing services for the City’s 16,700 (approximate) customers to the government authority located in San Diego, CA.
- Electronic Billing this task includes setup and management of the system to accept and accomplish: enrolment of new customers, production of ebill statements, and full management and maintenance of the ebill customer database.
- Full-service Customer Support Including Telephone customer support between the hours of 7:30AM – 5:30PM PT, 24-hour automated telephone customer support, Pay by Telephone.
(2) All question must be submitted no later than April 17, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Tuesday, 28 April, 2020

Question Answer Deadline : Friday, 17 April, 2020

Category : Billing Services

Country : USA

State : California

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