MB-4128 - USA (Idaho) - Flexible Spending Account and COBRA Programs Administration and Retiree Billing and Collection Services - Deadline May 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4128

Government Authority located in Idaho; USA based organization looking for expert vendor for flexible spending account and COBRA programs administration and retiree billing and collection services.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide Flexible Spending Accounts (FSA) Program to include Health Care, Dependent Care, Consolidated Omnibus Budget Reconciliation Act (COBRA) Administration, and Retiree Billing and Collection Services.
- The primary objective is to acquire Third Party Administrator(s) with full knowledge, capability and resourcefulness to effectively administer the County’s FSA Program including eligible claims reimbursement, record keeping, enrollment services, participant education and communications in accordance with IRS guidelines; COBRA Administration in accordance with COBRA regulations, to include all aspects of administration, enrollment, record keeping, premium collection, communications and required notifications, and ongoing communication with established health plan vendors regarding beneficiary coverage eligibility. Retiree Billing and Collection Services to include billing, premium collection, record keeping and communications as well as Medicare eligibility tracking and notification to eligible retirees.
- Flexible Spending Accounts (FSA):
A. Provide proactive support and flexible program alternatives to help the County meet its objectives to provide ongoing education to employees on the advantages of FSAs and communicate available FSA benefits with the goal of maximizing program enrollment.
B. Provide solid operational performance, demonstrated by exemplary claims handling, experience in offering debit card features and validation of purchases, and reliable information on participants accounts.
C. Provide professional, courteous and highly competent member services and access to a user- friendly secure website including tools and resources, detailed member account information, electronic claims submission, and online notifications.
D. The Contractor shall be responsible for coordination of all work including grace and runout period upon termination and/or expiration of this Contract and its transition to a new contractor.
- COBRA Administration:
A. Provide industry-leading performance in COBRA administration and in compliance with all regulatory requirements.
B. Provide professional, courteous and highly competent member services.
- Retiree Billing and Collection Services:
A. Provide billing and collection services for health plan premiums from retirees and other groups and/or individuals as designated by the County.
B. Provide accurate accounting and recordkeeping of premium payments due and dates paid.
C. Provide timely delinquent payments notices to the subscriber and the County. The Contractor shall send late notices as appropriate to the individuals with an aim to minimize and eliminate lapse in coverage.
D. Track Medicare eligibility and provide timely notifications to the retirees encouraging them to enrol in Medicare as they become eligible, to ensure coverage continuation at the appropriate level.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 8 May, 2020

Category : Medical Billing and Coding

Country : USA

State : Idaho

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