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BILLING-1027 - USA (Colorado) - Kiosks for Payments - Deadline May 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1027

Government Authority located in Colorado; USA based organization looking for expert vendor for kiosks for payments.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide kiosks to receive monthly payments for water and sewer service bills. The kiosks should be freestanding, should generate a receipt, and be able to accept credit and debit card payments, check and e-check payments, and credit card payments. Payments made at the kiosk should be able to be reconciled remotely at the end of every business day. Agency uses Bill master by DataWest as its billing system and payment reports should be able to be brought into Bill master.
- PWMD uses CheckFree, Metavante, Mars, and Orcc to reconcile BillPay payments. NCR/Jet pay processes IVR payments and ACH payments are reconciled by Bill master. The final location of the kiosk(s) is undetermined at this time but may include high-visibility locations throughout the community or agency facilities.
- Electrical, network, and other installation requirements
- Physical and network security measures taken by the kiosk provider
- Physical and network requirements and expectations of PWMD
- Kiosk physical dimensions
- Kiosk pricing for purchase and lease options.
- Monthly service pricing
- Maintenance and repair pricing
(2) All the questions must be submitted no later than May 6, 2020
(3) Main RFP document is not available.  

[C] Eligibility:

Onshore (US organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Friday, 8 May, 2020

Question Answer Deadline : Wednesday, 6 May, 2020

Category : Billing Services

Country : USA

State : Colorado

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