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MB-4155 - USA (Virginia) - Medicare Supplement Plan and Medicare Part D Prescription Drug Plan Services - Deadline May 27,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4155

Government Authority located in Virginia; USA based organization looking for expert vendor for Medicare supplement plan and Medicare part D prescription drug plan services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide Medicare supplement plan and Medicare part D prescription drug plan services should duplicate the coverage in the requested plan design for Medicare eligible retirees and their Medicare eligible dependents as close as possible.
- Provide full administration services to include but not be limited to:
1) Enrollment (open enrollment and ongoing) including onsite meetings with Medicare retiree groups, as needed.
2) Communications:
a) Develop and distribute member handbooks which contain evidence of coverage, enrollee’s responsibilities and plan’s responsibilities.
b) Design, develop, produce and distribute educational, open enrollment and marketing materials.
c) Administer and distribute all centers for Medicare and Medicaid Services (“CMS”) required communications.
d) Administer and distribute all other regulatory communications and notifications normally required of a fully- insured group.
3) Customer Service:
a) Provide a toll-free customer service number which shall provide general information on the plan, claims status, and counseling to members.
b) Respond correctly and timely to inquiries received by telephone, by mail or in person.
4) Claim resolution
5) Rx Clinical services
6) Reporting
- Coverage and Plan Design Standards:
1) Provide a Group Medicare Supplement Plan and a Group Medicare Part D Rx plan.
2) Changes made to the requested benefit levels in this solicitation, if any, must be minimal.
(2) All questions must be submitted no later than May 20, 2020.
(3) An optional pre-proposal conference will be held on May 14, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 27 May, 2020

Pre-proposal Conference Date : Thursday, 14 May, 2020

Question Answer Deadline : Wednesday, 20 May, 2020

Category : Medical Billing and Coding

Country : USA

State : Virginia

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