WD-8515 - USA (Utah) - Scheduling Website, Sample Collection, and Call Center Support Services - Deadline June 17,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8515

Government Authority located in Utah; USA based organization looking for expert vendor for scheduling website, sample collection, and call center support services.

[A] Budget: Looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide scheduling website, sample collection, and call center support services.
- Website with scheduling information (e.g., when/where drive through testing will be occurring or if appointments are being offered the number to call to schedule an appointment or ability to schedule online),
- Sample Collection,
- Call Center Support,
- Reporting of all test results back to clients and
- Provide data elements for required public health reporting,
- provide a website that has information about scheduling or when/where testing will occur for people who are referred for testing through online assessment,
- The website will minimally include the testing location and times (for drive through testing), and if appointments are needed to control the flow of tests, either an opportunity to make a testing appointment online or information regarding where to call for an appointment,
- The online information about testing date/times must be kept up to date,
- Must be able to provide a website that includes dates/times available for sample collection/testing (for drive through testing) or information on how to schedule if there is a need to schedule appointment times,
- Call Center \ Phone Support for Public must operate a call center to provide phone support for the public,
- Must have experience collecting COVID-19 diagnostic tests/samples or demonstrate similar experience with other diagnostic tests,
- Must be able to employ sufficient trained medical personnel to be able to staff and supervise collection sites at various locations around the state,
- Must be able to obtain personal protective equipment (PPE), tents, tables, coolers, and other necessary supplies to operate sample collection sites, etc.
(2) Google meeting will be held on June 9, 2020
(3) All questions must be submitted no later than June 10, 2020.

[C] Eligibility:

Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Wednesday, 17 June, 2020

Pre-proposal Conference Date : Tuesday, 9 June, 2020

Question Answer Deadline : Wednesday, 10 June, 2020

Category : Web Design and Development

Country : USA

State : Utah

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