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MB-4252 - USA (Florida) - Flexible Spending Account, Health Savings Account and Health Reimbursement Account Administration Services - Deadline June 25,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4252

Government Authority located in Florida; USA based organization looking for expert vendor for flexible spending account, health savings account and health reimbursement account administration services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide professional, customer focused, timely and accurate flexible spending account, health savings account and health reimbursement account administration services to employees.
- Services to be provided: debit cards (cards for spouse/dependents at no additional charge), daily processing of claim submissions (as applicable), direct deposit (as applicable), statements provided with each reimbursement check, emailed monthly and mailed annually (as applicable), email notifications when claims are submitted and paid (as applicable), two business day claim processing turnaround (as applicable), employee portal (submit claims and upload receipts, pay the provider, view account balances/claims status/claim & payment history, update profile, add dependents, order additional debit cards, report lost/stolen debit card, update banking info, initiate repayments, expense tracker, sign up for mobile text alerts), employer portal (on-demand reporting, real-time updates, upload files, view employee claim detail/contributions/current available balance), real-time employer portal, enrollment materials (available in Spanish), interactive voice response system available 24/7/365, toll-free customer service 8:00 a.m. – 6:00 p.m. EST Monday – Friday, Mobile App (File a claim, upload receipts, check balances, view final filing dates, view claim detail, report lost or stolen debit card, reset password, contact customer service), discrimination testing (as applicable), plan document/summary plan description (non-ERISA) (to included updates as required.), automated employer reporting provided daily/weekly/monthly, secure file transmission for employee information, grace period extension of 2 ½ months, educational webinars, printed materials (FSA guide/handout, debit card guide, substantiating debit card transactions guide, filing claims guide, mobile application handout), ability to accept online file feeds for eligibility/enrollment, archive records for eight (8) years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Thursday, 25 June, 2020

Category : Medical Billing and Coding

Country : USA

State : Florida

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