BILLING-1063 - USA (New York) - Commercial Credit Card Program Services - Deadline July 22,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1063

Government Authority located in New York; USA based organization looking for expert vendor for commercial credit card program services.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide commercial credit card program services that includes the use of VISA bank cards. The program is used for both the procurement of “Goods and Services” and for the payment of “Travel Expenses.” The County has approximately 145 cardholders. The current procurement card program has been in operation since the fall of 2009.
1. Fraud protection: The County would give consideration to those programs that provide the highest level of fraud protection.
2. Fraud detection and recoverability: Vendors should describe in detail what programs they have in place to detect fraud or potential fraud in an effort to minimize the effects and what programs are in place to recover losses incurred due to fraudulent activity.
3. Incentive rebates: The County will consider those proposals that offer aggressive rebates which include all purchases as well as travel activity.
4. Fees: Vendors should disclose any fees that Genesee County would incur from the program being proposed. Genesee County shall not be charged any fees solely for the purpose of establishing an account regardless of the purchasing activity on that account. The vendor shall not charge the County for use of the card on a transaction cost basis. The County is interested in card programs which do not include fees.
5. Type of Card: Vendors should identify in their proposals what type of credit card is being proposed along with the details of such issues as the commercial acceptability in the USA and Canada of the card program being proposed. Genesee County will consider those proposals that offer card programs that are typically accepted in the USA and Canada throughout a broad market of vendors. 6. Card Restrictions: Vendors should detail what kind of restriction options are available to be imposed on individual cards such as: transaction limits, monthly credit limits, merchant class restrictions (MCC), regional as well as international restrictions, etc. Vendors are encouraged to provide a detailed description of what programs and practices are in place internally that prevent or curtail these limits and restrictions from being modified without proper authorization.
7. Payment Plan Options: Vendors should propose various payment plan options and detail any incentives associated with those plans.
8. Reporting: All reports to have multiple sorting options to be able to sort by cardholder name, period of time, merchant and/or by MCC number. A yearly summary report listing the number of transactions, dollar amounts by category, by cardholder with a comparison to the previous year. Vendor to list details of all available reports.
9. Tax Exempt: Genesee County as a municipal corporation is exempt from State and Federal Taxes. Vendors should discuss programs that may be available to encode cards as tax exempt thus preventing tax from being charged on transactions paid by credit card.
10. Card Inclusions: Vendors should describe what options/limitations they have on what is allowed to be printed on the credit cards. Vendor shall provide a card designed to County of Genesee specifications and shall include as a minimum:
x the name of the County on the face.
x the vendor’s 24 hr “help” number shall be printed on the back.
11. Card Options: Vendors should indicate whether they can include the additional information on credit cards:
x the phrase “For Official Use Only” printed on the face.
x the phrase “Tax Exempt” embossed on the face.
12. Add/Delete Cards: Vendors should provide in their proposals information on how cards are added or deleted from an account.
13. Forms: Vendors should provide a sample of all forms used in the establishment of a new account, addressing if there is a no-charge customization of the forms to meet the County requirements
- For more information describe in documents.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 22 July, 2020

Category : Billing Services, Banking Services

Country : USA

State : New York

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