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BILLING-1105 - USA (Baton Rouge, Louisiana) - Student Loan Services - Deadline September 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1105

Government Authority located in Baton Rouge, Louisiana; USA based organization looking for expert vendor for student loan services.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide student loan services including monthly bills, payment processing, NSF processing, overpayment/refund processing, transmittal of accounting data/activity to LSU (via reporting or integration to LSU’s Workday financial system), forms processing (all requests for deferment, postponement, special payment arrangement, cancellation, rehabilitation, interest verification, consolidation, etc.), notification to borrowers regarding forms processed, National Student Loan Data System reporting, Credit bureau reporting and disputes, 1098 E’s, exit interviews, bankruptcies, death notices, submissions to Louisiana Attorney General (LSU’s collection agency), Fiscal Operations reporting, assistance with submissions to US Department of Education, collection calls and emails on accounts with past due balances, student deferment processing and associated grace period processing (via clearinghouse and if applicable enrollment data from LSU), paid in full notifications, and access to reports which provide detailed loan and borrower data related to all above processing and account history to the government authority located in Baton Rouge, LA.
- a highly integrated, home-grown mainframe Enterprise Resource Planning system for its administrative systems which has been developed and maintained over the course of several decades. The core technologies utilized by these applications include, COBOL, Base SAS, DB2/SQL, IMS/DC, Lotus Domino, MVS, JCL and JAVA. The product must either verify the borrower’s student status via data retrieved from NSLDS or Clearinghouse, or allow for an integration from LSU's home-grown mainframe ERP system mainframe to transmit that information. The product must provide a method for updating borrower information within the mainframe via either a report or integration. LSU currently uses Workday as the ERP for Financials.
- The product should provide a set of Application Programming Interfaces (APIs) and/or web services for use by University programmers to integrate product metadata and document object stores with other University applications. The product should be implemented and configured to accommodate a scheduled (i.e. daily or nightly) batch data integration of a minimum of 15,000 records without affecting product performance. The product must be implemented and configured to accommodate a cyclical integration for retrieving delinquent accounts without affecting product performance.
- All product functionality should be delivered through a secure, web-based interface that supports common browsers, such as Firefox, Chrome, Safari, and Internet Explorer. The product should have full mobile functionality allowing users to access electronic documents and meta-data via handheld mobile devices, such as, but not limited to, iPhone, iPad, Android, Galaxy Tablet and other popular smartphones and tablet computers.
- For more information describe in document.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 8 September, 2020

Category : Billing Services, Banking Services

Country : USA

State : Louisiana

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