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MB-4580 - USA (Massachusetts) - Flexible Spending Account Administration Services - Deadline October 15,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-4580

Government Authority located in Massachusetts; USA based organization looking for expert vendor for flexible spending account administration services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide flexible spending account administration services.
- Medical Insurance Deductibles
- Co-payments
- Vision Care eyeglasses, contact lenses, examinations
- All medical procedures not covered by insurance and OTC expenses
- All dental procedures not covered by insurance
- The city has 1,800 benefits eligible active employees eligible for the flexible spending account
- The estimated annual enrollments for flexible spending account plans are approximately 400
- Receive and process all claims via fax, email, postal mail, online or phone application
- Process and payout all claim within 5 business days
- Have the ability to administer grace period and process claims simultaneously for different plan
Years
- Provide on-line account access for participants and city benefits staff to obtain information on
account balances, claims paid and claims received but not yet paid
- Determine and administer employee reimbursements
- Providing the option of reimbursement via check, debit care and direct deposit options
- At least three years of experience as an account manager for COBRA clients
- Mail qualifying event election notices to all qualified beneficiaries and mail them to the homes of eligible COBRA beneficiaries
- Provide a paperless solution including web-based communications, enrollment and account access for both participants and plan sponsor
- For the flexible spending account, provide individual subscribers with reports, at least twice per year, showing amounts credited to individual accounts, claims received, payments made, and account balance
- Provide other reports, services, etc. typically required in the administration of flexible spending
account balance
- Provide discrimination testing once a year for both the health care account and dependent care
accounts
(2) All question must be submitted no later than October 7, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 15 October, 2020

Question Answer Deadline : Wednesday, 7 October, 2020

Category : Medical Billing and Coding

Country : USA

State : Massachusetts

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