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MB-5193 - USA (Tennessee) - EMS Ambulance Billing Services - Deadline May 18,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5193

Government Authority located in Tennessee; USA based organization looking for expert vendor for EMS ambulance billing services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide EMS ambulance billing services
- Invoice patient, or other third-party, responsible for payment of services rendered in accordance with time frames as stated. Rates shall be subject to change at County’s discretion at any time throughout the term of the agreement. County agrees to notify the contractor a minimum of seven days prior to any rate change,
- Provide a toll-free number for patients with contractor’s own facilities and workforce. Contractor shall provide a designated liaison for patient and payer concerns. Contractor shall conduct all written and verbal communication in the most professional manner. The contractor shall never, in any way, represent himself or herself in a way that might be interpreted as intimidating or threatening,
- Provide an electronic patient care report application utilized by EMS to perform the data transfer necessary to perform services identified. Contractor is responsible for all cost to acquire and maintain the interface,
- Ensure a segregation of duties, whereby the same individual must not be able to enter billing information, adjust billings, postpaid, nor deposit funds; and maintain the necessary levels of security in their automated billing systems to protect EMS from loss,
- Provide EMS with information to allow for alternate collection methods or write off uncollected receivables at the discretion of EMS, no sooner than 12 months from the date of an issue billing. Establish with EMS program for collections, including summary reporting for insurance short pays,
- The contractor will be required to mail monthly invoices or statements to each account with an outstanding balance until the account is satisfied or turned over to a collection agency of EMS choosing, including pre-collection and collection notices. Proposal response to detail methods and frequency that documents are mailed.
(2) All the questions must be submitted no later than May 10, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 18 May, 2021

Question Answer Deadline : Monday, 10 May, 2021

Category : Medical Billing and Coding

Country : USA

State : Tennessee

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