MB-5197 - USA (Michigan) - Third Party Administrator for Unemployment Insurance Agency - Deadline May 14,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5197

Government Authority located in Michigan; USA based organization looking for expert vendor for third party administrator for unemployment insurance agency.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide third party administrator for unemployment insurance agency
- utilize the services of the Third Administrator (TPA) to provide administration and management of the Unemployment Compensation claims filed by employees or former employees and counseling to and representation at all levels of administrative hearings involving such claims, as necessary,
- Processing of all unemployment claim forms; responding promptly and accurately to all claim inquiries. Receive and respond to notices of unemployment claims from the State; coordinate information with the Labor Relations Department to determine claimant eligibility, monetary award and duration of each claim,
- Provide information on a timely basis to Labor Relations Department on claims. Make claimant’s statements available to Labor Relations Department before decisions are made of whether to appeal a claim or not. This will need to be done via e-mail or online portal in order to expedite dissemination of information. The preferred method is a secure online portal,
- Protest of all questionable claims and improper determinations. Prepare and process all documents and written arguments to challenge invalid unemployment claims and improper charges and submit such protests via System,
- Provide a portal to view the current status of an unemployment claim,
- Provide claims cost and recovery reports to Labor Relations Department on a weekly, monthly, quarterly and yearly basis. These reports can be made available through an online portal,
- Prepare and provide to weekly, monthly, quarterly and yearly unemployment claim reports in a mutually agreed upon format,
- Provide technical assistance and guidance on an as needed basis regarding specific claims issues or efforts to manage and reduce claims experience.
- Integrate with account to access current and prior employee wage information for accurate reporting when responding to claims.
(2) All the questions must be submitted no later than May 6, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 14 May, 2021

Question Answer Deadline : Thursday, 6 May, 2021

Category : Medical Billing and Coding

Country : USA

State : Michigan

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