BILLING-1474 - USA (Indianapolis, Indiana) - Premium Billing and Collection Services - Deadline December 7,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1474

Government authority located in Indianapolis, Indiana; USA based organization looking for expert vendor for premium billing and collection services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide premium billing and collection services for the health wise package c and medicaid for employees with disabilities populations to the government authority located in Indianapolis, IN.
- Premium collections services consist of the following: creating and maintaining HIPAA compliant premium billing services; generating invoices and mailing premium statements; receiving and posting payments; monitoring and tracking missed payments; processing returned checks; stopping or placing collections on hold as directed by the state; enervating past due notices and other notifications; providing documentation of account activities and other financial reports; processing and mailing premium refunds; providing customer service including separate-program specific-toll-free line(s) and interpreter services; transferring collected funds as requested by the state; documentation and reconciliation of funds received and transferred; developing and providing monthly program performance reports; establishing and handing separate lockboxes for chip and works; receiving and responding to consumer calls and inquires; maintaining the ability to accommodate and adapt to increased workload; providing services online that support and interface with the state’s current website; ensuring the integrity and accuracy of data exchanged between or provided to the state is compatible with other software, hardware, or systems used by the state; ensuring compliance with current bankruptcy rules, confidential information, and electronic transaction processing procedures.
(2) Pre-Proposal Conference will be held on November 3, 2021.
(3) All question must be submitted no later than November 4, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 7 December, 2021

Category : Billing Services

Country : USA

State : Indiana

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