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MB-5814 - USA (California) - Third-Party Cobra Administration Services - Deadline December 28,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5814

Government Authority located in California; USA based organization looking for third-party cobra administration services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide third-party cobra administration services.
- Provide COBRA administration of all the PA benefits offered. This includes communicating the required COBRA notices, participant enrollment and maintenance
1) Send qualifying event COBRA notices,
2) Establish billing, collection, payment of insurance premiums, and timely file transfer to carriers for enrolled participants,
3) Submit monthly invoice to PA timely and accurately,
4) Provide the PA with a designated contact person for continuity of communication, account maintenance and integrity,
5) Ensure timely communication with insurance carriers upon receipt of premiums to ensure seamless coverage for participants,
6) Be readily accessible to participants as needed for problem-solving and customer service, including troubleshooting billing and/or coverage issues,
7) Send introductory letter to existing covered participants notifying them of the TPA vendor Change,
8) Work with the PA and current TPA to ensure seamless transition of the current award,
9) Provide the PA with a monthly accounting of participant activity as follows,
- Number of monthly notifications or letters mailed and returned by the US Postal Service.
- Number of monthly newly enrolled and ongoing enrolled.
- As needed, other data to be determined by the PA.
(2) A bidders conference will be held on November 17,2021.
(3) All questions must be submitted no later than November 19,2021.
(4) A contract term will be for three years.

[C] Eligibility:

Onshore (US Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Tuesday, 28 December, 2021

Pre-proposal Conference Date : Wednesday, 17 November, 2021

Question Answer Deadline : Friday, 19 November, 2021

Category : Medical Billing and Coding

Country : USA

State : California

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